The website selling Freedom 251, India’s cheapest smartphone, stopped taking orders on Thursday, after its servers were overloaded by the 6 lakh hits the site was receiving every second. A post on the website said they were “taking a pause” to upgrade the service and promised to resume operations within or before 24 hours. Later in the day, people gathered outside the Noida office of Ringing Bells, the company that launched the smartphone on Wednesday, demanding that they sell users the phone directly.

Noida-based company Ringing Bells launched the smartphone on Wednesday. However, customers interested in placing an order for the phone on Thursday were faced with a website that refused to load and crashed before bookings even started. Those who managed to place an order were given a delivery time of four months. Although highly anticipated owing to its affordable pricing, the launch of this Rs-251 smartphone came with an array of questions about matters ranging from its manufacturer to the feasibility of its cost.

While Ringing Bells has highlighted how the phone will help farmers get information about scientific methods and fishermen get weather updates, it is unclear how many of these people will get access to it in reality. This is because the phone is being sold only through its website at the moment, which most of its target audience are unlikely to be able to access. Information on plans to begin offline sales is not immediately available.